Effective Date: 14 October 2024
At Lawnderlust (https://lawnderlust.ca), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data.
1. Information We Collect
We collect the following personal information:
• Personal Information: When you make a purchase, we collect your name, email address, phone number, and shipping address. We do not store any payment information.
• Behavioral Data: We track user behavior on our site to improve website performance and provide a better shopping experience.
• Cookies and Tracking: We use cookies and Google Analytics to collect data on how you use our website. A cookie consent window is provided to allow users to agree or opt-out of tracking.
2. How We Use Your Data
We use your personal data for the following purposes:
• Fulfilling Orders: Your shipping details are shared with our fulfillment center to deliver your products.
• Marketing: If you opt-in, we send marketing emails to inform you about promotions and updates. You can opt out at any time.
• Website Performance: Behavioral data helps us improve our website functionality and user experience.
3. Data Sharing
We do not sell your data to third parties. However, we share your shipping details with our fulfillment center to complete your orders.
4. Data Retention and Protection
We retain your personal information for up to two years unless you request its deletion earlier. Lawnderlust implements industry-standard security practices, including the use of security plugins and secure hosting, to protect your data from unauthorized access.
5. Your Rights
You have the following rights regarding your personal information:
• Access: You can request a copy of the personal data we hold about you.
• Delete: You can request that we delete your personal data at any time.
• Update: You have the right to correct any inaccuracies in your personal data.
• Opt-out: You can opt out of marketing emails by following the unsubscribe link in the emails or by contacting us directly.
6. Cookies and Tracking Technologies
We use cookies to enhance your experience and analyze site traffic. We also use Google Analytics to track user behavior on our site. You can manage your cookie preferences through our cookie consent window.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
8. Marketing Communications
If you opt into marketing communications, you will receive promotional emails from us. You may opt-out at any time by following the unsubscribe instructions in our emails.
9. Policy Updates
We may update this Privacy Policy from time to time. When we do, we will notify you via email. Please review the policy periodically for changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
• Email: randell.mauricio@lawnderlust.ca
• Phone: (204) 807-3645